FAQS
Appointments
What are your office hours?
Milestones Pediatric Dentistry is open
Monday - Friday
8:00am - 5:00pm
Please note that our office will be closed in observance of the following holidays:
New Year’s Day, President’s Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Friday after Thanksgiving, Christmas
How do I schedule an appointment?
For your convenience, we offer the following methods to schedule your appointments:
- Online scheduling: To request appointment availability, please fill out this form to fill out the form. Our scheduling coordinator will contact you to confirm your appointment.
- Call our office at 469-830-8073.
- Email us with your preferred date or day of the week and time range, and our scheduling coordinator will contact you to confirm your appointment.
How often should I schedule regular check-ups?
The American Dental Association recommends twice-yearly exams and cleanings. Some children may need more frequent check-ups based on their dental needs. After your child’s first exam, we’ll be able to determine the best frequency for their dental health.
What do I need to bring to my first appointment?
- Parent/Legal Guardian ID
- Completed new patient forms
- Insurance card/information
- List of current medications and medical conditions
- X-rays taken in the last 6 months (if available)
What if I need to reschedule?
Please call our office at least 24 hours in advance of your appointment. We’ll work with you to help you find another date that fits your schedule.
What is your cancellation policy?
We understand that unforeseen situations may arise that are out of our control. If you miss an appointment, please contact our office to reschedule.
What if I need emergency dental care?
If you have pain or an emergency situation, every attempt will be made to see you within 24 hours.
Treatments
What services do you provide?
Milestones Pediatric Dentistry provides general pediatric dental services. Please click on Our Services tab for more details.
What happens during my first visit?
We will conduct a thorough examination of your child’s oral health at the first visit to determine the best course of action to achieve optimal dental health and meet your goals. We will:
- Take dental x-rays to identify any current problems and to use as a baseline on future visits to detect early signs of problems.
- Assess gum condition and health.
- Examine teeth for cavities and condition of old dental restorations.
- Clean and polish your child’s teeth.
- Discuss all preventative oral hygiene and dietary recommendations.
- Discuss the next steps for achieving and maintaining a healthy and functional dentition for your child.
Why do I need to discuss my medical conditions with the dentist?
Many health conditions can affect oral health, so your child's medical information is very important in diagnosing issues with their teeth, gums, and mouth.
Are X-rays necessary?
Dental x-rays are essential, preventative, diagnostic tools. Many oral conditions occur between teeth or under the gums or bones, are undetectable by the human eye, and may have no early signs or symptoms. Left untreated, these conditions can create serious dental and general health problems, including pain, swelling, and loss of teeth. Early detection with x-rays is critical to making treatment decisions that can minimize pain, fear, and lower the overall cost of treatment.
Sedation
What types of sedation do you use?
Many dental procedures can be completed under local anesthesia. However, to help more anxious patients relax, or for more complex procedures, inhalation sedation, oral sedation (including nitrous oxide) and IV sedation are available.
What is Nitrous oxide inhalation?
Known as nitrous oxide or “laughing gas,” your child will experience a feeling of euphoria after just 2-3 minutes of breathing in the gas. Your child will be aware of their surroundings and be able to respond to questions. Nitrous oxide inhalation has very few side effects, such as nausea and is eliminated from the body within 3 to 5 minutes after the gas is turned off and your child is placed on 100% oxygen.
What is Oral Sedation?
Oral medication allows your child to be conscious and feel more relaxed before and during a dental procedure. We provide your child with medication in the office, to be taken the morning of their appointment.
What is IV Sedation?
These drugs are administered in the office by a board-certified dental or medical anesthesiologist that allows your child to sleep through a procedure. Children often have little or no memory of the treatment.
Children
When should I start cleaning and brushing my child’s teeth?
According to the American Academy of Pediatric Dentistry, you should begin cleaning your child’s gums with a soft wet cloth soon after birth. As soon as the first tooth appears, start brushing twice daily with a soft infant toothbrush and just a smear of toothpaste. When you come in for your child’s first visit, we’ll show you how to brush properly and which types of toothpastes we recommend for your child.
At what age should I schedule my child’s first visit?
The American Academy of Pediatric Dentistry recommends visiting the dentist as soon as the first tooth appears, or by the child’s first birthday at the latest. We can look for potential problems and help your child start to become comfortable in the dental setting and get to know us as their friend. These early visits can make your child’s experience with a dentist a positive one.
Can my teenager come alone to the appointment?
Please note that patients under 18 must be accompanied by a parent or guardian at all visits. We want to meet with both of you to discuss findings and treatments, and to address your questions and concerns.
Schedule Your Child's Appointment
Follow the link to fill out the form to request an appointment for your child that best fits your busy schedule.